Absa *****ing from the poor!

Good Day I was retrenched about a month ago and currently have no form of income. With the little money that I still had left in my account, I needed to purchase Electricity for my flat, whereby it's only my wife and I that reside there, this has relevance, trust me. I had purchase About R230 electricity only to receive an error message that there were some technical issues, please try gain, which I did, again it promoted me to ty again which I again did. I still did not receive any electricity, YET ABSA deducted three times from my bank account with no electricity at all. Now why would I purchase Electricity so many times? I then lodged a complaint with the consult / call center telephonically, only for them to close the case the very next day without any feedback or notifications, the case had NOT been resolved, so why then?

I went into the branch and lodged another complaint, the case was re-opened and I am STILL waiting feedback, I do not want anything else , I WANT MY MONEY THAT YOU HAD ****** FROM ME!! AS I SAID I AM UNEMPLOYED!! I want an answer today still, I will be exposing you people and will go to the banking ombudsman, that you can be sure of. My wife does work for a local radio station and you will be EXPOSED. How do you just take people's hardworking money like this? Do you not feel anything at all, I must suffer because of technical glitches or someone else's incompetence?