MM
Mbhekeni M
1 reviews | Active since Nov 2012
07 Nov 2018, 15:24
Absa *****ing client money
Absa is *****ing client money and hoping you won't notice it.
I noticed suspicious charges of R1.50 and R5, when I ask what these are I am told it's for SMS notifications on the Internet banking payments I made, (well that's strange because by default when one is making an internet banking on absa the notification is set to NONE. I have never changed this to SMS, I only get notifications and send to my email if needed later after the transactions.
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Absa's replyOfficial
08 Nov 2018, 17:23 Hi Mbhekeni, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***.This confirms that an incident has been logged. I will update you of the progress on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply08 Nov 2018, 17:23
Official
Hi Mbhekeni, I am Nthabiseng and I will be facilitating your case. Please use the following reference number ***.This confirms that an incident has been logged. I will update you of the progress on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
MM
Mbhekeni M's updateReviewer Update
14 Nov 2018, 15:11hello,
You said you will update after 2 working days,
it's been 4 working days now, what's the update?
MM
Mbhekeni M's update14 Nov 2018, 15:11
Reviewer Update
hello,
You said you will update after 2 working days,
it's been 4 working days now, what's the update?