EC
Etiene C

1 reviews | Active since May 2009

06 Feb 2017, 07:30

ABSA ***** from their client

<p>I have a cheque account with ABSA and pay a monthly fee with them for this account. On a few occasions,ABSA has taken money from my account stating its an admin fee. This past month ABSA has helped themselves yet again to my account and stole R1200 plus other admin fees from my account (last month more than R600)There has not been much activity to my account nor any big withdrawels or deposits so I have no clue as to what this large sum of money may attribute to. I phoned the Absa action line and the service there was also pathetic to say the least as the guy did not even want to help me,just transferred me somewhere to hang on to infinity. I expect my money back in my account by noon today,Monday 6 February 2017 or I will revert myself to a higher authority that can investigate why Absa *****s from their clients.</p>

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Replies (1)
Absa
Absa's reply06 Feb 2017, 11:12
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,