BL
Ben L
1 reviews | Active since Mar 2009
11 May 2020, 13:46
ABSA Stcokbrokers - Customer Service?!
ABSA Stcokbrokers
Bad customers service. Fixated on unimportant issues while competitors run away with your business.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
11 May 2020, 16:01Dear Ben, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply11 May 2020, 16:01
Official
Dear Ben, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
BL
Ben L's updateReviewer Update
12 May 2020, 15:51Basani was right on top of this, immediately contacted me. Great stuff. Great follow up communication, issue resolved, many thanks!
BL
Ben L's update12 May 2020, 15:51
Reviewer Update
Basani was right on top of this, immediately contacted me. Great stuff. Great follow up communication, issue resolved, many thanks!
Absa's replyOfficial
12 May 2020, 16:02You are most welcome, Sir.
Basani
Basani
Absa's reply12 May 2020, 16:02
Official
You are most welcome, Sir.
Basani
Basani