ABSA Stayed behind in 1999, they only changed their name. WORST CUSTOMER SERVICE EVER

When I was a student 10 years ago I made the best decision of my life to close all accounts with ABSA due to poor service.

In 2022 I made the mistake of financing my vehicle through ABSA again. They gave a pretty good rate and the salesperson explained to me how easy it would be to manage my loan on the app and online banking. I thought they maybe changed.

8 days into the loan agreement and already regretting it!!!

In what day and age do you still have to queue in a branch to register for online banking?????

This bank is not innovative and stayed behind in 1999. The call center is not helpful at all.

I have zero visibility over my financing at ABSA. One can only be helped if you have hours and hours to spent in an ABSA branch. And that in itself is also a very painful process.

Do not make the same mistake I made. Stay away from ABSA. Bank with literally any other bank.