MA
Melanie A
1 reviews | Active since Jul 2021
01 Dec 2022, 02:47
Absa - Stay away!
Transaction costs on my cheque account is increasing monthly. Without warning. Without explanation. If absa is doing this to me, they are doing it to other clients as well. I wonder how much profit they make from the billions they receive on a monthly basis - from all their client's accounts. Absa, please stop increasing monthly rates on accounts. We're doing you a favour by having accounts with you. It's not the other way around. I wonder which bank charges the lowest admin and transaction charges.
Helpful (0)
Replies (2)0
Replies (2)Absa's replyOfficial
01 Dec 2022, 09:04Dear Melanie Axford Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's reply01 Dec 2022, 09:04
Official
Dear Melanie Axford Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
Absa's replyOfficial
05 Dec 2022, 15:13Dear Melanie Axford
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Absa's reply05 Dec 2022, 15:13
Official
Dear Melanie Axford
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with your account or ID number to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
