NM
Neto M
1 reviews | Active since Aug 2012
29 Jan 2022, 11:21
ABSA staff member randomly has a bad attitude
Absa branch somerset west... I was assisted by Bonita....
I was very calm and polite with her. As I always am. She was incredibly rude from the get go and she seemed to be helping me begrudgingly. I have no clue why she has such a bad attitude and negative disposition with me.
I only came in to link my new phone number to my account and check if a savings account I had not used in some time is still open.
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Absa's replyOfficial
31 Jan 2022, 11:05Dear Neto Maape Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***9. Kind regards,Rezona Louw Group Customer Care
Absa's reply31 Jan 2022, 11:05
Official
Dear Neto Maape Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***9. Kind regards,Rezona Louw Group Customer Care