WQ
Wendy Q

1 reviews | Active since Aug 2014

21 Nov 2018, 13:39

Absa staff ***********

I wrote a review here on Friday about the service Absa delivered to my mom. I just received a response from Vanessa Crowe.

Vanessa Crowe, you requested I send you mom's ID numbers privately, but you forgot to give us your business email address. You've got my cellphone numbers from this site. The little you should have done was call me "privately ".

This isn't helping us either.

Disgruntled client, WG Qulu

0
Replies (1)
Absa
Absa's reply21 Nov 2018, 16:32
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd

Best regards,