Absa staff don't know anything I'm being told " I don't know "

<p>Right now I'm the least impressed with Absa Bank and I want to move away from the kind if service I'm receiving nine if the staff know anything about anything atleast the ones I've dealt with, it's appalling to think that we leave our financial affairs to people like these so much for the bank having it's motto of putting us first, I have a cheque account whereby I'm having issues sorting out unoaids which were unauthorized and I've got the necessary documentation confirming this as a result it's affecting negative " even though I'm not at fault" and all that Absa can say is we have no control I'm mean like really , pointless bring a loyal customer and secondly now after querying my cheque account I find out credit card division posted negative comments on my card account with Absa which is untrue as the lady from Absa herself could see that there wasn't a problem do Absa please sorry yourselves out and get this cleared I'm going to the ombudsman </p>