Absa staff accuses me of lying

The above lady from Absa phoned me while i was in Mozambique and because i did not answer the phone she then send an email to me on 19 February requesting certain info from me. I rep**** to her via Email on 21 Feb and told her that I will respond once I am back in SA after 11 March . On 3 March this lady phones my daughter claiming that she cant get hold of me and that I am not replying to her calls or emails. I then mailed her the same day to ask why she are claiming that I am not responding - her answer was that she did not get my mail. <br> <br> I then provided proof to her that I did send a mail to her - the response from her was then that she is getting a lot of emails and that she is not sure that she received an email from me A very basic search of her mails received would provide proof of my mail<br> <br> I then requested her to withdraw the statement she made and that a senior manager from her office give me a written explanation of what steps Absa are taking <br> <br> Even after sending two more mails to the lady , I have had no response<br> <br>