1 reviews | Active since Oct 2009
ABSA SPRINGS MALL SECURITY RACIEST AGAINST DISABLED PEOPLE
On 15 July 2019 at 6pm went to Absa springs mall atm as I had multiple deposits to do as there was a queue I waited my turn as only 1 atm was doing deposits so after I did 3 deposits the security at absa named Rodney cuts it and distracts me to sa that I must leave my deposits and go back to the queue so that the 2 ladies in the queue can do their deposits I told him that this is bull so he says I must go and speak to the manager as this is absa policy so I told him to sit down and guard the atms as this what is his job so he starts getting racial against me and says that I can't do so many deposits so I told him that it is not his business how many deposits I do as he want to impress the other ladies waiting in the queue so I told him that if absa atms were all working to accept deposits that we would not have this issue he kept on bickering with me for about half and hour until the manager came out She wasn't to interested on what happened and just walked away snubbing us this security was way out of line and violated my rights as a customer I will be takeing this issue up with my Lawyer and absa as the security humiliated me at the mall will be going to consult my legal team with regard to this issue
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
