LM
Lebogang M
1 reviews | Active since Jan 2017
05 Nov 2024, 11:28
ABSA Soshanguve Pick n Pay Mall
@AbsaSouthAfrica Soshanguve Pick n Pay branch has such ****ty service, have been waiting in Q to collect my bank card from 8h45am it is now 11h20. Only 2 consultants working and they are super slow, desks are empty...
This is absurd! There are no tellers, ATM Qs are super long!
They only attend to you when you complain, then skip the q and help you... what kind of service is this!!!!
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Absa's replyOfficial
05 Nov 2024, 11:31Dear Lebogang Maringa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0 RegardsMarvellus Chauke Customer Value Management
Absa's reply05 Nov 2024, 11:31
Official
Dear Lebogang Maringa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***0 RegardsMarvellus Chauke Customer Value Management