SR
Sheena R
1 reviews | Active since Sept 2019
27 Jan 2023, 13:37
Absa sms notify me
Absa has stopped the notify me by sms. ... now you have to login to your banking app... this is NOT a step forward but a step backwards as I now have to access the app.... what If I don't have data...... think Absa, think and revert back to the sms...... I have had many friends complain about this.... DO SOMETHING !
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Absa's replyOfficial
27 Jan 2023, 15:43Dear Sheena Van Rooyen, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards,
Russell EdwardsCustomer Value Management
Russell EdwardsCustomer Value Management
Best regards,
Absa's reply27 Jan 2023, 15:43
Official
Dear Sheena Van Rooyen, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. Regards,
Russell EdwardsCustomer Value Management
Russell EdwardsCustomer Value Management
Best regards,