Absa slow to return ****** money

My internet banking was hacked. They removed a large some of money. On calling the ***** line, they assured me the money was safe in another account. They could see it and had locked that account as well as mine. That was on the 11th July 2018. Todate no response from ABSA. I call and call and they shunt me around. They give me phone numbers to call and it either rings all day or its engaged. They told me 2 weeks and then 30 days and now its been 6 weeks.