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leonie M
1 reviews | Active since Sept 2013
01 Mar 2023, 12:18
ABSA SLOW SERVICE
App**** for a credit card and received quotation and documentation more than a week ago but the process has not yet been finalized on the Bank's side in spite of numerous phone calls, and emails to them.
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Absa's replyOfficial
01 Mar 2023, 13:37 Dear Leonie Mynhardt, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. Regards Marvellus Chauke Absa Bank Group Customer Care
Best regards,
Absa's reply01 Mar 2023, 13:37
Official
Dear Leonie Mynhardt, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. Regards Marvellus Chauke Absa Bank Group Customer Care
Best regards,