CC
Carissa Compion-Coetzee
1 reviews | Active since Jun 2019
24 Jul 2019, 14:48
Absa slow in approvals
App**** for a credit limit increase last week. Absa still has not finalized. I emailed the documents through twice. They phoned and said they did not receive it. How long does it take just to finalize my app. All the docs were emailed to ***. But no response comes back. It has now been a week. Terribly slow. Can someone please phone me who speaks afrikaans?
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Replies (2)0
Replies (2)
Absa's replyOfficial
25 Jul 2019, 11:03Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply25 Jul 2019, 11:03
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
25 Jul 2019, 11:03Dear Carissa Your complaint reference number is C-***7. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply25 Jul 2019, 11:03
Official
Dear Carissa Your complaint reference number is C-***7. Progress will be provided within the next 2 working days. Please feel free to contact me on ***, alternatively you can email me at *** if you are unable to get hold of me telephonically.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Best regards,