RS
Ross S
1 reviews | Active since Jul 2011
18 Apr 2024, 09:07
ABSA SLOW FOREX PROCESSING IMPACTS CREDIT RECORD
ABSA Credit Card division holds onto an inward forex payment of 25k for over a week not for the first time.
Worst about this in then they damage your credit profile based on thier own ineptitude? Also thier damn debt collects also spam you based on the same. Disgusting behaviour ABSA.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
18 Apr 2024, 10:27Dear Ross Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply18 Apr 2024, 10:27
Official
Dear Ross Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management
Best regards,
RS
Ross S's updateReviewer Update
19 Apr 2024, 12:40Lots of apologies, reference numbers and promised but ABSA IS STILL holding onto my money!????
RS
Ross S's update19 Apr 2024, 12:40
Reviewer Update
Lots of apologies, reference numbers and promised but ABSA IS STILL holding onto my money!????
Absa's replyOfficial
19 Apr 2024, 12:48Dear Ross
The complaint has been escalated to our International Banking Dept. for assistance.
Per the acknowledgement email, we will revert on or before 23/04/2024.
Apologies for the inconvenience caused.
RegardsPravesh BejayCustomer Value Management
The complaint has been escalated to our International Banking Dept. for assistance.
Per the acknowledgement email, we will revert on or before 23/04/2024.
Apologies for the inconvenience caused.
RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply19 Apr 2024, 12:48
Official
Dear Ross
The complaint has been escalated to our International Banking Dept. for assistance.
Per the acknowledgement email, we will revert on or before 23/04/2024.
Apologies for the inconvenience caused.
RegardsPravesh BejayCustomer Value Management
The complaint has been escalated to our International Banking Dept. for assistance.
Per the acknowledgement email, we will revert on or before 23/04/2024.
Apologies for the inconvenience caused.
RegardsPravesh BejayCustomer Value Management
Best regards,