ABSA SIP Service
Pathetic Service from ABSA AIP Services
An insurance premium was added to my vehicle payment and deducted from my account on the 28/01/2018. I provided AIP proof of Insurance on the 3 times since November 2017 and the last documents on the 05/01/2018 because the claimed not to have received my documents and requested a refund of the insurance premium they had deducted Again multiple emails but with zero feedback. Is this how you treat your customers? Pathetic customer service.
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Replies (2)
Absa's replyOfficial
29 Jan 2018, 14:16Dear Customer
Asper email sent, kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply29 Jan 2018, 14:16
Official
Dear Customer
Asper email sent, kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
29 Jan 2018, 14:16Dear Customer
As per email sent, kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply29 Jan 2018, 14:16
Official
Dear Customer
As per email sent, kindly provide me with your Identity number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,