CB
Colin B

1 reviews | Active since Mar 2009

05 Jun 2017, 15:27

ABSA simply don't ANSWER their ***** line !!!!!

<p>I've been holding on for 20 mins and nobody answers ***** line (***/ option 2).</p> <p>Just tells me my call will be answered soon.</p> <p> </p> <p>What APPAULlING service. Someone could be *****ing thousands from my account and you simply don't answer???!!</p> <p>ABSA obviously don't give a damn about their clients security or wellbeing. Thank goodness I've nearly completed my move to FNB.</p> <p> </p> <p>ABSA - Absolute Bull S..t Attitude</p> <p> </p> <p>Oh well, finished my review and i'M STILL ON HOLD. </p>

0
Replies (2)
Absa
Absa's reply06 Jun 2017, 10:41
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply06 Jun 2017, 11:57
Official

Dear Customer

The account number provided belongs to somebody else...please confirm.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd