LvdS
Louis van der Sandt

1 reviews | Active since Dec 2017

14 Oct 2019, 08:39

Absa silver credit. Payment wrong. Money owed to me by absa

Years ago I had a absa silver credit card. Fell behind due to being retrenched. Finally got the payments up to date. Account was at absa legal by then. Account was closed and I have forgotten about it. Got a letter from absa legal to say that payments was wrong and they now owe me money. Very good news. But now after some time, due to moving. I never got the letter in time. Now absa is saying there is no funds.

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Replies (1)
Absa
Absa's reply14 Oct 2019, 14:45
Official
Dear Louis van der Sandt 
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
 Regards
  
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management