RN
Ryan N

1 reviews | Active since Oct 2014

04 Apr 2018, 10:08

ABSA sh*t call centre

I am so frustrated, I am on the phone for the past hour and a half being transferred from one place to the other with no one that can help me. I phoned head office, the different departments everything and still these people are so useless that I am not helped. even the complaints department takes 15 min to answer. the telephone operating system is sh*t you can't get through to anyone with out a account number. the only thing that I want to do is to cancel my debit order as the car is settled!!

Honestly I phoned Nedbank and they reversed the debit on there side ion 5 min no waiting for nothing no sh*t operating system!!!

You people are honestly useless!! If you want to work somewhere and you have no s****s phone absa they have a post for you in there call centre!!!

0
Replies (1)
Absa
Absa's reply05 Apr 2018, 13:01
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,