ABSA shrugs me off.

In response to my report on Hellopeter to ABSA's handling of my complaint about unauthorised debits being processed through my account - which was that they knew the perpetrators were a 'bunch of ******' but couldn't do anything about it - Vanessa Crowe responded swiftly. She invited me to send her my ID number 'privately' to enable her to look into the complaint. However, all attempts to find Vanessa Crowe's email address from ABSA have simply been ignored. From ABSA'a viewpoint this is doubtless 'Problem Solved'!