Absa shows no interest in Customer Care

More than three weeks later, after copying all the Absa contacts I have, including my "private banker" and Absa Private bank, and yet NO interest in fixing my Absa Internet banking app issues!! And looking at the low ratings of the app ratings and responses, other customers are having the same issues. Yet Absa does not show any attempt that they care in fixing the issues. Can customer service get any worse than this? Or can a bank be any more disappointing? Paul O'Flaherty, Bongiwe Gangeni are you even aware the fact that your team is not performing the way they should?