ABSA showing their clients the middle finger.

I cannot begin to tell you how much i am disgusted by the treatment metted out to me by ABSA vehicle finance. I have made numerous calls to their customer service center asking them to mail me my statements for the vehicle that i have financed trough them. I have sent them e-mails to put my request in writing to which their reply was: Good Day WILLIAM ANDREW JHASIN DU TOIT

We refer to your complaint with reference number C-**********5. I am currently investigating your complaint and will contact you on or before the 2020/05/21 2:55 PM with further feedback.

Yours Sincerely AVAF Complaints

Needless to say no phone call was received by this outfit. I have never been treated with contempt the way ABSA has decided to dish out to me. I have even gone to the extent that i have stopped paying the vehicle. Their response was to get their debt collection heavies to contact me and try and threaten me.....yes can you believe that?