Absa should learn from Capitec about service

I lost my Absa cards and had it cancelled but now are unable to use internet banking - how am I to pay bills while I have to wait 5 days for a new card ?? Called the credit card call centre but got the run around and no help. Called my local branch in Stellenbosch but no help. At least Kobus from Herm**** branch called me to help but still no access tonight. This is pathetic!!! Card devision is suppose to help people on the helpline, they don't even call back. I also cancelled my Capitec card, went to the branch and got a new one in 15 min - no waiting for 5 workings days!! Absa you need to learn from Capitec about service!!<br>