YH
Yolande H
1 reviews | Active since Nov 2020
14 Oct 2025, 10:51
Absa - Should have been BLAPSA
Wish there was a function where you can choose not even 1 star makes up for the bad service we have received from ABSA - have been struggling for more than a month to close 2 accounts - mails, phone calls - NOTHING NO RESPONSE I am really glad we are moving our business away from this Bank - will NOT recommend them to anyone
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Absa's replyOfficial
14 Oct 2025, 11:29Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***9. We note that a request was sent to you on 11/09/2025 under case reference C-***2 to provide the team with your account number but none was received. Kindly provide us with your account numbers to log a formal complaint for investigation. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply14 Oct 2025, 11:29
Official
Dear Customer Thank you for bringing this matter to our attention and we apologise for the inconvenience caused, your reference number is C-***9. We note that a request was sent to you on 11/09/2025 under case reference C-***2 to provide the team with your account number but none was received. Kindly provide us with your account numbers to log a formal complaint for investigation. Looking forward to your response. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,