1 reviews | Active since Sept 2010

07 Sept 2020, 11:39

ABSA should fire their help desk and IT dept

I am a private banker but I cannot bank because I don't have a Smartphone. The ABSA helpline is less than useless. The rude lady put me through to *****. She was even ruder! Please employ people who can answer your without being rude and then transferring you from dept to another. It' s a vicious circle. Not my problem so I will transfer your call to someone else who also believes it is not her problem. What has happened to my bank?

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Replies (1)
's update07 Sept 2020, 13:45
Reviewer Update
Lovely lady phoned me but it does not resolve my problem. I do not have a Smartphone, I never ever want a Smartphone .... so how do I bank on my laptop? Trust me, my laptop and dumb cellphone are 100% safer but I struggle to do it. The new world is cellphone banking so the old world have been eliminated from banking.