1 reviews | Active since Mar 2009
ABSA should employ more people like Stephan
<p>Last week I lodged a complaint regarding my credit card payment structure. On 6 April I recieved a call from Stephan (unfortunately didnt catch his surname) from the Customer Care Complaints division. He offered me a solution to my problem as well as assisted me with other queries I had regarding my credit card. He was so friendly and helpful and assisted me in my mother tongue. Most of all he made me feel like a valued customer and not just a number. I tried phoning back on the number he phoned from, but you can not call that number, so I hope you can trace Stephan using my previous query and/or account number. I havent received service like this in a very long time from anyone at Absa and Stephan deserves all the recognition possible.</p>
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
