ABSA should be called GAPSA

Storm damage claim early April, still not being resolved, to date, R30000 odd out of pocket directly, lost a tenant, with further R270 000 loss of potential income, had to move back to my property in order to ensure that it does not get ransacked. Cost of this piling up to beyond R22000. All of this due to inadequate and *********** assessors, inefficient call centers, and a total unwillingness to help.

How can an insurer, joined at the hip with the bond issuing bank, actively ensure that the property which they finance and also insure be allowed to deteriorate and loose value, through active incompetence and bickering?

The claim number in question is: **********

Immediate resolution and positive outcome, as well as a cash offer for the full extent of the damage, without deducting any form of excess is required.