ABSA Shortcuts

I app**** for a British Airways credit card backed by ABSA online and I sent through all relevant documentation on 6 Jan 2016. The whole process took long and I received no communication at any stage from Absa regarding approval, missing documents, clarity etc. Today I called yet again to enquire about the progress of my application, only to discover that my application was rejected! Now this is an application for a card with a measly R1000 credit limit which was their minimum. I find it very strange and hard to believe that being a private client with another bank and having a good credit record I cannot even get a card with such a low credit limit from Absa. Apparently due to \one or more criteria contained in their evaluation system". Something just seems off"