ABSA shockingly slow estate closure of accounts

Incredibly tardy service from ABSA with regards to the closure of accounts and payement of funds to my father-in-law's deceased estate who passed away on 7th March last year 2022. Not even the appointed executors Miltons Matsemela are able to get any joy out of them having tried all avenues including personal visits to the estates department at ABSA bank. Numerous emails, phone calls and complaints escalations from the attorneys have gone unheeded and ignored. The ABSA bank accounts are a cheque and a savings account with just over 100k in total. This would appear to be pretty straight forward and simple to settle but no one year on and no transfer of funds to the estate account as yet for no valid reason other than poor and shoddy service. I certainly would not recommend letting ABSA handle your deceased estate if this is the kind of service delivery from them.