CG
Camilla G
1 reviews | Active since Mar 2015
21 Jul 2021, 12:25
ABSA shockingly poor service
What an awful service from ABSA. I have been unable to transact on my account due to an ABSA technical issue, and have spent the last 3 days trying to have it sorted out. I am still no further to being able to transact on my account. I sat at the bank for over an hour this morning to try again, and had to leave without being assisted at all as the assistants were all busy. Do not bank with ABSA - a terrible bank to deal with!
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Absa's replyOfficial
21 Jul 2021, 12:49Dear Camilla, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply21 Jul 2021, 12:49
Official
Dear Camilla, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,