1 reviews | Active since Jan 2017
ABSA - Shocking Service :-(
On the 11th of January 2021 I transfer an amount from my ABSA account to my Standard Bank Account - My Standard Bank Account number is a standard beneficiary on my ABSA account, and has always been. On the 11th of January I received an SMS notification from ABSA stating the transfer had been done.
We are now at the 25th of January 2021 and this money transferred has still not arrived at Standard Bank. I contacted Standard Bank and they advised that nothing has been received from ABSA.
I emailed ABSA on the 18th to advise the issue - my email was forwarded to the Internet Banking division - as at today's date - 25th January 2021 - I have had no response at all from the internet Banking division - this after emailing them approximately 4 times last week, and again this morning.
So no response from ABSA, no money arriving in my account - what are you guys doing??
They even asked me to send them proof that the money didn't arrive in my Standard Bank Account - this I have done, I sent them the statement, and since sending them the statement I've heard not a peep out of them.
Lebogang Mashiane (Specialist Case Manager), I'm at a loss for words, I am still waiting for you to respond to my emails since I sent you my bank statement.
I'm scared to even transfer money TO ABSA in case it never turns up in my account...........
They even asked me to send them proof that the money didn't arrive in my Standard Bank Account - this I have done, I sent them the statement, and since sending them the statement I've heard not a peep out of them.
Lebogang Mashiane (Specialist Case Manager), I'm at a loss for words, I am still waiting for you to respond to my emails since I sent you my bank statement.
I'm scared to even transfer money TO ABSA in case it never turns up in my account...........