ABSA Shocking Service

I honestly give up. This is not a review of the whole bank but their credit card division are the most *********** bunch of people I have every dealt with in South Africa. I receive a call almost every day, some days more than once for the exact same thing every time and not one of them will listen. I have had a credit card with Absa for some 13 odd years since I had a home loan with them and needed a card for internet banking. I have had a debit order come of my cheque account for 12 and a half of those 13 years. Six odd months ago they decided to delete the debit order and to this day they will not reinstate it. Any excuse under the sun from saying there was never a debit order, too saying I cancelled it, too saying I did manual payments, too saying I must do manual payments too then finding old debit and promising to reinstate back too then saying I must do manual then they say I must go into a branch to fix. After all of this they want to give me a bad credit rating when all I have done for the past 6 months is beg for the debit order which worked perfectly for 12 and a half years to be reinstated. Not saying do not bank with them just saying I have never had these issues with the other major banks in South Africa. Besides the frustration, honesty who has time for this.