RT
Rudolph T
1 reviews | Active since Mar 2022
08 Oct 2024, 15:11
ABSA Shocking Layout and Service.
I wanted to know about my just over R4mil in a account with ABSA Paarl, firstly the new ABSA layout sucks and there is no one to help, aircon don't work, bottom line they asked me to go to the branch in the Paarl Mall. I am shocked and still don't have anyone that can help me!
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Absa's replyOfficial
08 Oct 2024, 16:23Dear Rudolph
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***9. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***9. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply08 Oct 2024, 16:23
Official
Dear Rudolph
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***9. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***9. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Best regards,