ABSA SHOCKING LACK OF SERVICE - DO NOT GET A PREMIUM ACC WITH THEM ITS A LIE !

ABSA Premium Banking - All the benefits that are said to come with this account are lies - You send a email to the Premium Banking address and wait 8 days for a response saying that your request has been sent to an agent that will assist you in 24/48 hours - When calling to schedule time with an allocated banker that is supposed to assist on Premium there is never anyone available across multiple branches and ABSA Fourways Mall is as big as a Makro but has a total of 6 staff working there at any given time No Manager meets or greats you, You guess as to where you should go for assistance and end up being disappointed as you will not be helped at all ! Instead you will find yourself paying for parking at the mall to have been able to sit an a dirty couch in this branch for over an hour - I really need to understand as to what is the difference between a savings account and a premium account as the only premium facility you get is to be ignored at a premium level