ABSA: SHOCKING BUT EXPECTED

I have been married for near 3 years, but Absa is never able to update my name, I have now managed a small miracle in having this done, arguments and near 2 hours later, cards (debit and credit) requested reflecting my new name, double checked that this was for both, as the incompetence is immeasurable, I have now arrived to Ms *********** herself ****ha Soobramony, only to have one of my cards requested and delivered, I must now go through the run around to re-request my card to be delivered... Not good enough