ABSA SHERKS THEIR RESPONSIBILITY

Despite an apology letter and assurance to clear my Clear Score default record I still have a history of missing payments during the Covid 19 lockdown - an offer from Absa to have 3 months grace period on repayments turned into a disaster when Absa failed to reinstate the debit order. I have to bear the brunt and embarrassment of this history for quite a few years apparently. Perhaps Absa should practice what they preach?