ABSA SHELLEY WORST SERVICE IN BANK I HAVE WVER SEEN

For the past two months I have been attempting to open a bank account which includes a trust account at Shelley ABSA. I have written numerous emails. Send them examples. If I phone them the phone is not answered, if I do actually reach the person I want to talk to I have to leave a voice message that is not returned. Their incompetence is causing me not to get an income. I have now been waiting since the 22nd of October for them to answer j my my last email. No response not even acknowledging receipt.