ABSA - sheer arrogance & zero customer concern!!!

Wow; the epitome of arrogance!!! Received a call from an unknown number from a so-called ABSA consultant, Ziyad Khan, trying to get information from me, without being willing supply me sufficient information that he is actually from ABSA. People are getting ****med every day, with hoax calls from people claiming to work for banks. Just to collect information and data for dubious reasons. And the more I was telling this Ziyad Khan that this principle is at the order of the day, the more arrogant he got (telling me that "the call is recorded" as if that will reassure me who he is) and giving me a laid-back response that his assistance will be terminated and I can go and visit a bank branch. And my original issue is about the ABSA banking app, which as always has issues. *****ulent issues. But who's the customer to complain anyway, since ABSA is always correct and the clients just around to make profit for ABSA.

What pitiful customer service from ABSA! And my possible *****ulent issue on the ABSA banking app still remains…a week later. #arrierautenbach take note; you may not know what egotistical consultants you have working for your company; dragging ABSA’s name through the mud!