MT
Marelyn T
1 reviews | Active since May 2021
30 Jun 2025, 10:32
ABSA sharing a clients personal information
I have been trying to get my email and cell number removed from a clients' profile without success. I am receiving personal information relating to this clients' transactions, balance and even their bond statement. I have phoned, gone into the branch, emailed countless times... and yet, i am still receiving their personal information. I am not sure what to do further.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
30 Jun 2025, 22:20Dear Haley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe
Absa's reply30 Jun 2025, 22:20
Official
Dear Haley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***0. Kind regards,Group Customer CareVanessa Crowe