ABSA SERVICES SUCK

Really disappointed in ABSA, I opened a MegaU account for my daughter today two weeks ago. We could not transfer money into the account since we opened IT (keep saying transfer unsuccessful/ error occurred). Today I went to ABSA to sort out the account, being told that the guy who opened the account resigned and they cannot assist accept the person who took over from him and was told to come in during the week. I told them that I work 07:00 to 16:00 everyday and Saturdays is the only day when I can come. And was told to come in the next Saturday then he will be there. This is unacceptable to me as an client why do I have to wait to get proper service IF ABSA DID NOT DO THEIR WORK PROPERLY IN THE FIRST PLACE.

I need this to be sorted out immediately otherwise I will take it further with the Ambudsman.