1 reviews | Active since Aug 2017
ABSA - SERVICE? WHAT SERVICE?
<p>I am writing this review out of utter frustration.</p> <p> </p> <p>First of all I called Absa call center to question a debit order that looks funny however after 2 days of calling and waiting I did not speak to 1 consultant.</p> <p><br />Secondly I wanted to make a payment from Absa online services which we all pay for. Once all the details is loaded it loads and loads and loads.</p> <p><br />Thirdly I finally decide make make use of the Absa banking app to make the previously mentioned payments. Everything goes fine but the proof of payment "pdf file" can not be opened. I tried two different programs. This all happened in a matter of two days. </p> <p><br />This is very frustration I pay for cellphone banking, internet banking etc and to top it of one can not even get hold of a consultant. POOR!!!!!! </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
