TvdH
Tiaan van den Heever

1 reviews | Active since Aug 2017

04 Aug 2017, 08:58

ABSA - SERVICE? WHAT SERVICE?

<p>I am writing this review out of utter frustration.</p> <p> </p> <p>First of all I called Absa call center to question a debit order that looks funny however after 2 days of calling and waiting I did not speak to 1 consultant.</p> <p><br />Secondly I wanted to make a payment from Absa online services which we all pay for. Once all the details is loaded it loads and loads and loads.</p> <p><br />Thirdly I finally decide make make use of the Absa banking app to make the previously mentioned payments. Everything goes fine but the proof of payment "pdf file" can not be opened. I tried two different programs. This all happened in a matter of two days. </p> <p><br />This is very frustration I pay for cellphone banking, internet banking etc and to top it of one can not even get hold of a consultant. POOR!!!!!! </p>

0
Replies (1)
Absa
Absa's reply04 Aug 2017, 11:49
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd