MF
Michelle F
1 reviews | Active since Oct 2023
06 Oct 2023, 18:58
Absa service there is none
It's sad to think that you can be loyal to a bank for more than 10years and get a terrible service, apply for a loan a week ago and still no outcome. No information, no customer service no nothing but I can be loyal to absa for 10 plus years !!!!! Everyone telling me to change my bank and now I think it's a good idea.
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Absa's replyOfficial
09 Oct 2023, 08:53Dear Michelle Freitag, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply09 Oct 2023, 08:53
Official
Dear Michelle Freitag, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,