Absa service the worst ever in S.A.

<p>We as the South African public must not tolerate service as bad as Absa's !!!! It is shocking to say the least !!</p> <p>My auditor just phoned me to authorise my Tax return. It has to be done today. Good, I will authorise it quickly by internet banking.</p> <p>Not if you are with Absa.....I could not log on to internet banking. "My credentials are wrong". It cannot be - it is MY acc nr and MY Pin nr etc ??? It is correct - I know it. I then have to phone internet banking to assist me. ( On my costs)</p> <p>After several times being cut off my blood was cooking. Eventually I came through. Long story short - the assistant told me that me login acc nr does not have sufficient funds to cover one or other transaction. I went mad! Absa can call me after hours if account is overdrawn or if I has skipped a payment, but they do not have the decency to call or sms me to tell me that they have blocked my internet banking logon??? The arrangements I made with suppliers to pay them tonight cannot be made. </p> <p>A girl from Absa phoned me earlier this afternoon to tell me that my internet logon acc nr is "overpaid" with +- R3000.00. She asked if she can transfer the money to my savings acc. I said yes. Now that very same account does not have enough money to pay a service fee of some kind. My other business account's balance is over R250 000.00 and the other business acc has over R100 000.00 IN CREDIT.</p> <p>I mean what is the issue absa?????</p> <p>If you look at my history of complaints to Absa, it is appauling. They just don't care !!!</p> <p>Absa will answer this complaint by sayiong something like "they are very sorry about this and will contact me to sort out this problem. It will happen again and again after this complaint. They just DON'T CARE !!</p> <p>This is the bottomline!!!</p> <p> </p> <p>Absa I want you to tyransfer money from ANY account of mine into my internet logon account just to rectify my internet logon. I will NOT go into the bank again and stand in long long queues to solve this problem. </p> <p>Absa you are supposed to be a professional company?? Why do you not care about customer service in ALL ASPECTS??? You just care about your own interests and NOT those of your customers. If you disagree with what I am saying, challenge me to answer you in "public", why I am making this statement. You just care about your own interests - your customers is NOT part of your interests. Do you challenge me on my statement. I am prepared to state this on Carte Blance!!!</p> <p> </p> <p>Absa please get professional service - your service stinks !!!</p> <p> </p>