ABSA SERVICE SHOCKING

We have he unfortunate situation of having our complex banking running through ABSA bank. we have been blocked every single month for some stupid reason regarding FICA. we resubmitted documents for the 4th or 5th time in a year - then no warning block you again. when you query with then they come up with a missing exclamation mark or something. no forewarning. Honestly we have no intention of staying at ABSA but our money is now being held hostage by them. I have to say they are definitely not the bank you want handling your account. Their incompetence is not an isolated incident i took my elderly mother into open a money market account at the Glen ABSA - what a joke the consultants are too busy chatting - again we got up and left went across the way to Standard Bank to open the account there in 30 minutes. Sad ABSA that you have no regard for your loyal longstanding customers - clearly you do not need the business.