KH
Kristy H

1 reviews | Active since Aug 2017

12 Jul 2023, 14:51

ABSA **** service provider

ABSA's Horrific, shocking and disgraceful service. I wish I could give a zero star rating for the disrespectful approach their call centre agents have for paying clients. Definitely more training and etiquette needs to be taught to some of the *********** bozo's calling monthly one in particular is Khosi Mogalane terrible treatment and horrific attitude one can only pray they help her adjust her approach or perhaps customer service is not her strong suit and she can be moved to a department where she deals with just dustbin. When the face of your company is this terrible please don't qomder why people prefer and refer to FNB instead

0
Replies (1)
Absa
Absa's reply12 Jul 2023, 15:24
Official
Dear Kristy Hicks, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards,

Godfrey NdouCustomer Value Management

Best regards,