PN
Philip N
1 reviews | Active since Jun 2021
20 Aug 2021, 14:23
Absa service poor
I app**** for a credit card on the 26 July 2021which was approved, I have sent documents for credit card on numerous occasions.I phoned in on 18 August 2021 and enquired about the approval. I was assured it is approved and I will receive my card in 3 to 5 days. Phoning again today to verify adress I was told I am provisionally approved and will be contacted by the notification team....Maybe I should just stay with FNB
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
20 Aug 2021, 17:02Dear Phillip Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***2. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Best regards,
Absa's reply20 Aug 2021, 17:02
Official
Dear Phillip Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***2. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Best regards,