ZP
Ziyanda P
1 reviews | Active since Feb 2014
10 Nov 2023, 15:43
Absa Service is pathetic
The fees are rediculous. R600+ just on fees for a cheque account. I called to downgrade to a savings account and have been transfered from piller to post. The last consultant just hanged up on me. Very unproffessional yet charging rediculous fees for such service! First it was the app that always has issues, that was never resolved until I had to personally go inside the branch. Now this. No man
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Absa's replyOfficial
10 Nov 2023, 17:46Dear Ziyanda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply10 Nov 2023, 17:46
Official
Dear Ziyanda Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Vanessa CroweGroup Customer Care