ABSA SERVICE IS DESPICABLE!!

ABSA service is absolutely despicable. I have changed banks completely and moved to FNB due to their dismal concern for their clients. I have spent months trying to close my credit card account and it's always one excuse after another to get this account closed. Went into branch they cannot do it there you can only call in to credit cards division to get anything done. Call the number, I'm put through to a consultant and explain I need the account closed, I was provided a settlement amount to be paid, paid the amount and once they received the payment they would monitor and close the account. I am still receiving monthly charges and service fee charges because the account is still not closed!! Now I must pay again another amount to bring the account back to fully paid so that they can attempt to close it again! It's absolutely ridiculous how they take you for a ride and charge R25 - R100 each month and then refuse to close the account!!! I will never bank with ABSA again nor do I recommend people get stuck into their accounts. It's impossible to get out off and you will continue spending money when you don't even use their terrible services!